Terms of service

Terms of Service

Last updated: 01-06-2026

Our Agreement


These Terms of Service govern your use of the Always With Us website at alwayswithus.co and any related services we provide (collectively, the “Services”). By accessing or using our site, you agree to be bound by these Terms of Service.

Please read these Terms of Service carefully before accessing or using our website. By using the site, you agree to be bound by these terms. These Terms of Service should be read together with our Refund Policy, Returns & Exchanges Policy, Shipping Policy, and Privacy Policy, which explain how we handle orders, returns, shipping, and your personal information.

Section 1: Online Store Terms


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. By placing an order, you also represent that you are purchasing for personal, lawful use and that you will comply with all applicable federal, state, provincial, and local laws. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Services, violate any laws in your jurisdiction.

Section 2: General Conditions


We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Section 3: Accuracy of Information


We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

Sections 4–6: Products, Services & Billing


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our applicable policies.

We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

All prices are shown in U.S. dollars (USD) unless otherwise stated. The price and shipping costs applicable to your order will be the amounts displayed at checkout at the time you place your order. If we discover an error in pricing or availability after you place an order, we may cancel the order or contact you to confirm whether you wish to proceed at the correct price before processing payment.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store so that we can complete your transactions and contact you as needed.

Sections 7–8: Third-Party Tools & Links


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. Any use by you of optional tools offered through the site is entirely at your own risk and discretion.

Certain content, products, and services available via our Service may include materials from third parties. Third‑party links on this site may direct you to third‑party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third‑party materials or websites.

Section 9: User Comments & Feedback


If you send certain specific submissions or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments.

Sections 10–14: Prohibited Uses & Liability


You are prohibited from using the site or its content:

  • For any unlawful purpose.

  • To solicit others to perform or participate in any unlawful acts.

  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.

  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.

You agree that your use of, or inability to use, the Services is at your sole risk. In no case shall Always With Us, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Services or any products procured using the Services, except to the extent such limitation is prohibited by applicable law. Nothing in these Terms is intended to exclude or limit any rights you have under applicable consumer protection laws that cannot be excluded by contract.

Shipping, Delivery and Returns


Orders, shipping timelines, delivery methods, and return eligibility are described in our Shipping Policy and our Returns & Exchanges/Refund Policy, which are incorporated into these Terms by reference. By placing an order, you agree to those policies. Title and risk of loss for products pass to you when the order is delivered to the shipping address you provide.

Severability


In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Termination


The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.

Entire Agreement


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals.

Governing Law


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law rules.

Changes to Terms of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. If we make material changes, we will update the “Last updated” date at the top of this page, and the updated Terms will apply to orders placed after the date of posting.

Contact

If you have any questions about these Terms of Service, please contact us at info@alwayswithus.co before placing an order.