FAQ

Our urns are crafted from premium materials including solid wood, ceramic, metal, and biodegradable options. Each material is carefully selected for its durability and beauty.

We offer urns in various sizes to accommodate different needs, from keepsake urns to full-size memorial urns. Detailed dimensions are listed on each product page.

Yes, we offer personalization services including engraved name plates. You can add custom text during checkout or contact us for special requests.

Custom color options are available for select urn models. Please contact our team to discuss your specific requirements and we'll work with you to create something special.

Standard orders ship within 3-5 business days. Custom or personalized urns may require 7-10 business days. Rush processing is available upon request.

We accept returns within 30 days of delivery for unused items in original packaging. Personalized items cannot be returned unless defective. Please see our full return policy for details.

All urns are carefully packaged and insured. If your urn arrives damaged, please contact us immediately with photos and we will arrange a replacement at no cost to you.

Yes, we ship to most countries worldwide. International shipping times and costs vary by destination. Contact us for a shipping quote to your location.